Protecting your information.
Our use of data in accordance with the GDPR.

Privacy policy.

Aegisana S.L., in application of the current regulations in relation to the protection of personal data, states that any personal data collected through personal data capture platforms as users of the website www.aegisana.com, are included in the specific automated user files of Aegisana S.L.

The purpose of the automated collection and processing of personal data is the maintenance of the business relationship, and the performance of information, training, and advice tasks and other Aegisana S.L. activities.

Personal data will only be released to those entities as may be necessary, with the sole aim of complying with the previously stated purpose.

Aegisana S.L. adopts the necessary measures to ensure the security, integrity, and confidentiality of the data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, relating to the protection of natural persons with respect to the processing of personal data and the free movement thereof.

A user may exercise the rights of access, opposition, rectification, cancellation, restriction, and portability recognized in the aforementioned Regulation (EU) at any time, by writing to privacy@aegisana.com or, Aegisana Data Privacy, Carretera de Fuencarral 22, Edificio Net-Pharma, 28108, Alcobendas, Madrid

The user declares that all the data provided by them are true and correct, and they commit to keeping that data current by communicating any changes to Aegisana S.L.

Purpose of personal data processing.

Aegisana S.L. processes the personal data submitted by users of the website www.aegisana.com for the following purposes:

  1. Where goods and services offered through Aegisana S.L. are being contracted, in order to maintain the business relationship, as well as the management, administration, information, provision, and improvement of the service.

  2. Sending information requested by users through any personal data capture platforms provided on www.aegisana.com.

  3. Sending business communications such as but not limited to newsletters, promotions and/or other relevant advertising from Aegisana S.L. and from the sector.

You can opt-out of business communications through any channel, and at any time, by sending an email to privacy@aegisana.com.

It is mandatory therefore for any personal data held in the fields and records of relevant databases to be complete and correct for this purpose.

Any personal data provided shall be kept for the duration of the business relationship, or until you request their deletion, and during the period whereby legal responsibilities may arise as a result of the services provided.

Legitimacy.

The following legal bases are used to ensure that the processing of your data is legitimate:

  1. Request for information and/or contracting of Aegisana S.L. Services, for which the terms and conditions are always provided, in advance of any potential contracting.

  2. Free, specific, informed, and unequivocal consent, insofar as we inform you and provide you with this privacy policy, which, after having read it, if you agree, you can accept through a declaration or a clear affirmative action, such as ticking a box provided for such purposes.

If you do not provide us with your data, or you provide us with incorrect or incomplete data, we will not be able to deal with your request and, as a result, it will not be possible to provide you with the requested information or complete the contracting of any services.

Data compiled by service users.

Aegisana S.L. states that, as a provider of data hosting services and, by virtue of the provisions of Act 34/2002 of 11 July on Information Society and Electronic Commerce Services (LSSI), it retains information that is essential for identifying the origin of the hosted data, as well as the date and time when the service provision began, for a maximum period of 12 months.

Recipients.

The retention of these data does not affect the secrecy of the communications, and they may only be used within the framework of a criminal investigation, or to safeguard public safety, where they will be provided to judges and/or courts or to any Ministry that so requires them. Communication of data to State Forces and Bodies shall be carried out by virtue of the provisions in the regulations on protection of personal data.

Data retention in compliance with LSSI.

Aegisana S.L. states that, as a provider of data hosting services and, by virtue of the provisions of Act 34/2002 of 11 July on Information Society and Electronic Commerce Services (LSSI), it retains information that is essential for identifying the origin of the hosted data, as well as the date and time when the service provision began, for a maximum period of 12 months.

The retention of these data does not affect the secrecy of the communications, and they may only be used within the framework of a criminal investigation, or to safeguard public safety, where they will be provided to judges and/or courts or to any Ministry that so requires them. Communication of data to State Forces and Bodies shall be carried out by virtue of the provisions in the regulations on protection of personal data.

Aegisana S.L. intellectual property rights.

Aegisana S.L. owns all copyright, intellectual property, industrial “know how”, and any other rights relating to the content of the website www.aegisana.com and the services offered thereupon, as well as the necessary programs for implementing it and related information.

Reproduction, publication, and/or any unauthorized use of content on the website www.aegisana.com for purposes that are not strictly private, in whole or in part, without prior consent in writing, is not permitted.

Intellectual property of software.

All users must respect the programs of third parties made available to them by Aegisana S.L., even where they may be free and/or publicly available.
Aegisana S.L. has the necessary use and intellectual property rights for any relevant software.

Users do not acquire any right or license to any software, systems and platforms required for the provision of services, or to the technical information from follow-up services, through the contracted service, with the exception of the rights and licenses necessary for the fulfillment of the contracted services, and only for the duration thereof.

For any action that surpasses the fulfillment of the contract, a user must request written authorization from Aegisana S.L. Users are prohibited from accessing, modifying, or displaying the configuration, structure, and files of any systems or servers used or belonging to Aegisana S.L., and they assume all civil and criminal liability for any incident that may occur on them and any security systems as a direct result of any negligent or malicious action on their part.

Intellectual property of hosted content.

Any use of the services provided by Aegisana S.L. that is contrary to legislation on intellectual property is prohibited, particularly in relation to:

  1. Use that is contrary to Spanish laws, or that infringes the rights of third parties.

  2. The publication or transmission of any content that, in the judgment of Aegisana S.L., is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory.

  3. Software cracks, program serial numbers, or any other content that violates the intellectual property rights of third parties.

  4. The collection and/or use of the personal data of other users without their express consent, or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, relating to the protection of natural persons with respect to the processing of personal data and the free movement thereof.

  5. The use of the Aegisana domain’s mail server and email addresses for sending unwanted mass emails.

The user bears full responsibility for the content of their website, information transmitted and stored, hypertext links, third party demands, and legal action in relation to intellectual property, the rights of third parties, and the protection of minors.

The user is responsible with respect to the laws and regulations in force that relate to the operation of the online service, electronic business, copyright, and maintenance of public order, as well as the universal principles for use of the Internet.

The user shall indemnify Aegisana S.L. against any and all expenses generated by the involvement of Aegisana S.L. in any and all lawsuits and legal proceedings in which responsibility was attributable to the user, including fees and legal defense expenses, even in the event that a legal decision is not definitive.

Protection of hosted information.

Aegisana S.L. makes backup copies of content hosted on its servers, however, it does not take responsibility for any accidental loss or deletion of any data by users.

Likewise, it does not guarantee the total reinstatement of any data deleted by users, especially where the aforementioned data may have been deleted and/or modified during the time period since the last backup.

All services offered, except for specific backup services, do not include the reinstatement of content saved in backups made by Aegisana S.L. where this loss is attributable to the user. In this case, a cost will be incurred by the user in line with the complexity and volume of the recovery, subject to mutual agreement and approval.

The reinstatement of any deleted data is only included in any service price when the reason for any loss is clearly attributable to Aegisana S.L.

Business communications.

In the application of LSSI, Aegisana S.L. will not send advertising or promotional communications by email or any other equivalent means of electronic communication, where not requested or expressly authorized by the recipients.

In the case of users with which it has a prior contractual relationship, Aegisana S.L. is authorized to send business communications referring to products or services from Aegisana S.L. that are similar to those that were the subject of the initial contract with the client.

In all cases, a user, once they have verified their identity, can request that no further business communications be sent to them through Aegisana S.L. communication channels.